The Quick variation: if you are trying to find a distinctive engagement ring or special wedding present, Leibish & Co. provides a powerful supply of high-quality, colourful, and conflict-free diamonds and gemstones. The family-run company has become running online since 1998 with your own touch with which has received repeat company from around the world. Leibish & Co. makes it simple purchasing loose rocks or even utilize the free “Design your personal” tool to carry your perfect little bit of jewelry to life. With years of experience and strong workmanship under their belt, Leibish & Co. is on the verge of broadening their stock to watches along with other add-ons.
Whenever Leibish Polnauer established 1st web diamond business in 1998, it took nearly the full day to upload one image and description to his site â but he had been a visionary just who noticed possible from inside the fledgling world of ecommerce. “as he views the potential in a thought, he will fit everything in in the capacity to advance with-it,” stated Benji Margolese, Director of information promotional for Leibish & Co.
Leibish produced an effective, family-run process together with spouse and kids serving in management positions. They’ve grown an effective web business with workplaces positioned throughout the world. Leibish & Co. is a leader in special colored expensive diamonds and gems that are difficult to get somewhere else. Their diamonds are also conflict-free, and that’s a significant factor for many buyers.
“folks arrived at us since they search some thing a tiny bit various, some thing a tad bit more special than what everyone has,” Benji said.
While Leibish & Co. supplies high-quality old-fashioned expensive diamonds, the firm specializes in colorful, unique jewellery. Whenever questioned precisely why the organization has these types of a high customer return rate, Benji easily pinpoints the reason why.
“It’s a combination of excellent items, fantastic solution, and jewelry crafted into highest quantities of brilliance,” he stated. “The jewelry we make just isn’t your daily, mass-produced kind of item. Each piece is actually custom-made to perfectly suit the diamond or gem stone selected by the client.”
A family group Affair With Personal Service
Leibish & Co. is actually a true family business, with Leibish’s members of the family playing important roles during the business.
Leibish serves as Founder and President of company, while their partner, Rosi, may be the company’ occasions Manager. Their eldest daughter, Chavi, serves as top honors Jewelry Designer â which can be a massive responsibility since custom jewellery comprises above 50percent from the organization’s business, Benji said.
Leibish’s oldest son, Yossi, could be the CEO of Leibish & Co. Another child, Shmulik, who’s a graduate regarding the Gemological Institute of America, will be the fundamental Diamond Buyer for the business. “Shmulik is actually, seriously, one of most gifted tone diamond experts in the,” Benji said.
Leibish’s son Itzik may be the organization’s COO and operates the nyc office on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five young children, could be the business’s CFO.
“as among the longtime people in the team, I can let you know that, even though there is not any relationship, they think about me personally, among others, part of their loved ones,” Benji said. “everyone bring our own expertise on the business, but interact to consistently expand the business.”
Customers are additionally addressed like family at Leibish & Co., where the business invests electricity into personal service and sales. “if you’ve ever managed one specific agent, like, that is the same individual you’ll always deal with, whatever you’re contacting or creating in about,” Benji stated. “we do not have confidence in moving customers to various departments if they have a question or particular concern they would like to deal with.”
Clients originate from All Over the World
Leibish provides certain various kinds of consumers: you can find buyers, which primarily shop through site, stores, and people into the trade company, just who generally look at the businesses major workplaces in nyc, Israel, and Hong Kong.
Most Leibish & Co.’s customers are from usa. Their then hottest audience is actually Canada, followed by the uk, Australia, Hong-Kong, therefore the rest of European countries.
Customers at each and every phase of existence store at Leibish & Co., though the majority are between your ages of 35 and 54, Benji stated. In addition, the organization garners around 300,000 web site visits every month â and keeps most of their customers returning.
“with more than a 70per cent return buyer rating, we remain one of the most popular businesses inside our market,” the guy mentioned.
Colorful Diamonds & Gemstones With a “Design your own personal” Option
Leibish & Co. stocks high-end jewellery, and preserves inventory mobility, particularly for on line customers, Benji mentioned. The organization carries countless free expensive diamonds and important gems, but their key items are customized precious jewelry projects.
“We keep a sizable number of multicolor diamond and gem stone jewellery, with regarding the rarest hues actually viewed,” he stated. “Our company is recognized well by our very own bread-and-butter items â yellow diamond and green diamond wedding bands. But we sell expensive jewelry of virtually every color, and important gems â including sapphires, emeralds, and rubies. We offer precious jewelry constructed with colorless diamonds, also, but all of our knowledge is in the field of color.”
For customers that anything in mind and require assist rendering it possible, Leibish & Co. provides a “Design your very own” jewellery instrument, which Benji said is actually the top item.
“normally, when shopping for a unique portion, men and single women near me frequently want particular rocks and setting styles they will have already dropped deeply in love with,” he said. The “Design your personal” device makes it possible for customers to create a piece by using the stone, establishing, and metal of the choice.
“It allows these to bring their aspirations alive â with your knowledge in design,” Benji told united states.
Add-ons & brand new using the internet Tools available for Leibish & Co.
because looks forward to the long term, Leibish & Co. is gradually changing toward higher-ticket things plus product variety. The business feels comfortable branching off to new product lines due to the determination and enthusiasm it pertains to perfect its existing projects.
“we’ve got spoken of bringing in numerous extras â including luxury watches, handbags, as well as pens,” Benji stated. “But we chose to hold back until we initially perfected all of our primary distinctive line of product, basically diamond jewelry.”
Leibish & Co. normally looking for ways to continue perfecting the well-known site, also. One-way it plans to improve the on the web experience is through presenting augmented fact functions, that may provide virtual shoppers a lot more of an in-store knowledge.
As an organization having its sources in colourful diamonds and ecommerce, Leibish & Co. consistently innovate in a normal market which views change as the exclusion, perhaps not the guideline.